Here are some tips for using Twitter to get extra deals and service.
· Follow your favorite brands! Most brands have an active Twitter account that they use to communicate with their followers. By following your favorite brands, you can make sure you hear about new deals and promotions during the holidays as they happen.
· Do a quick search for key holiday terms like “holiday gifts”, “Black Friday deals” or “Cyber Monday deals.” You’ll not only learn about a new deal or promotion from brands in real time, but you’ll also be able to see great deals other Twitter users are Tweeting about.
· Tweet at a brand. Twitter is a great way to get quality customer service from brands - often much faster than via phone, chat or email. To make sure you get the help you need on Twitter during the holidays, make sure to Tweet at a brand and ask your question in a clear, concise manner. You’ll be impressed with how far 140 characters can get you.