The FTC has two new videos available. Hacked Email: What to Do and Hijacked Computer: What to Do walk you through the steps you can take if your email gets hacked or malware hijacks your computer. They’re available in English and Spanish.
They also have a short blogpost: Been hacked or hijacked? Read this.
Once you know what to do when malware strikes, you also might be interested in what to do before a hijack happens. The FTC’s recently released Back It Up: Don’t Lose Your Digital Life shows that the way to make sure you won’t lose everything from tax forms to photos is to back up your computer regularly.