By Karla Friede, CEO Nvoicepay.com
Earlier this month, my co-founders and I raised our sixth round of venture capital funding for Nvoicepay.
People
ask me all the time, “Has it been hard to raise money as a woman?” It
certainly wasn’t easy, but since I’ve never raised money as a man, I
don’t know if that would be different. This is my only experience, and
of all the venture capitalists who passed on the early funding rounds,
no one ever said, “We’re not going to invest in your company because
you’re a woman.” In fact, I found that if they didn’t like something
about our business model, they usually didn’t say anything. They were
vague, polite, and just never called us back.
However, we do know that only about nine percent of entrepreneurs in
venture capital backed technology startups are women. Those numbers
tell us it’s tougher for women-led technology companies to raise money
from venture capitalists—or any investor—than it is for men. Is overt
sexism at play here? I think it’s something deeper and more systemic
than that.
I’ve
never heard a sexist comment during the time I’ve spent fundraising, so
I don’t feel there is blatant, overt bias. What I do think is that
women raising money for technology companies face obstacles that men
don’t. Once you recognize them, there are five strategies you can use to
overcome them. I’m sharing my experience here in the hope it will help
some of you on the fundraising trail.
Ingrained bias
First,
there is ingrained, inherent bias in society, both on the part of men
and women. We all use pre-formed expectations as a shortcut to make our
lives easier. In fundraising, we see evidence that women are more
successful when they’re raising money for businesses that society thinks
women should know about, such as cosmetics, fashion, or other products
women use. There’s already an expectation that they’re knowledgeable in
these areas, so they don’t have to work as hard to prove it.
Second,
we all know that people are just naturally more comfortable with people
who look like us, and speak like us, because we don’t have to work as
hard to figure out what kind of people they are, and how best to
communicate with them.
The button down crew
The
clearest example of this for me was when I was a consultant at The
Ascent Group. We were working on a business strategy for a software
company in California, and I’ll never forget my first meeting at the
company. The first three men that I met were all between 5’6” and 5’7”.
They were each wearing Levi 501s, brightly colored button-down shirts,
and Sperry topsiders. I thought, huh, that’s kind of strange.
The
fourth man I met was the CEO, and guess what? He was 5’6”, and wore
Levi 501s, a bright pink button-down, long-sleeve shirt, and Sperry
topsiders. It was a very visual reflection of the idea that from the top
down, people are just more comfortable working with people like
themselves, and more likely to gravitate toward those people.
I
think this is true of both men and women. People who seem similar on
the surface automatically have a greater comfort level with each other,
and that’s a shortcut to building relationships and trust.
Since only about seven percent of venture partners are women,
most of the people you’ll be pitching to are men, regardless of what
kind of company you’re raising money for. So, the “lookalike” shortcut
for the most part isn’t available.
Positive communication
Another
obstacle, and one that women have more control over, is the way we
communicate. I’ve noticed that women, myself included, will often say
something like, “I believe we’re going to expand our channel and grow 25 percent next year.”
Men typically say, “We are going to expand our channel and grow 25 percent next year.”
These
statements may or may not be factual, but the way the woman is
communicating is not as commanding and forceful, and therefore less
appealing to investors who are looking for confident, take charge
leaders. Knowing what you’re up against, here are my five tips for women
tech founders to increase their chances of success when they’re out
there raising money:
1. Target firms with female partners.
Venture
firms that have a track record of investing in women-led businesses, or
even better, have an investing partner (not an associate) who is a
woman, are probably more likely to invest in women-led businesses.
Target those firms—if you can find them in your market. Even if you
don’t pitch to the woman partner, the men at these firms are probably
more comfortable working alongside women and their expectations for
women’s roles are likely different.
2. Target firms in your market.
Do
not waste your time with investors outside of, or even adjacent to your
target market. If you’re speaking to investors who don’t know your
market, you have to educate them, convince them there’s an opportunity,
and gain their confidence to invest in a woman founder. That’s asking
them to make too many leaps.
Early
in my fundraising days, I talked to firms that invested at the edges of
consumer payments, which are very different than B2B payments. After I
finished my pitch, one of them said, “I don’t really understand why this
market opportunity exists.” At that point, I knew I was in the wrong
room, with the wrong people.
My success was much higher with people who really understood the market dynamics and the opportunity in B2B payments.
They were the ones that were really excited about what we were doing.
The opportunity overcame any gender bias. So, go speak to people who
really know your target market. They’re already going to understand most
of what you’re saying and that may get them past the fact that you
don’t look like they do.
3. Show results.
Pre-dot-com
bust, you could go in with a great looking slide deck and a hip company
name, and walk out with a million dollars in early-stage funding. Those
days are long gone. If you want to convince somebody that you have a
good idea and you are capable of building a business around it, the most
compelling thing you can do is show results from customers who’ve used
your product and can speak about it favorably.
Get
your product to market, and get some customer traction. That may mean
bootstrapping from your own savings, or getting money from friends,
family, or angel investors. You must have something that will allow you
to get some customer results before you’re sitting in front of a venture
capitalist. Market traction and customer results counter gender bias.
4. Authenticity
Some
people believe that you have to fake it until you make it, and I
believe that’s absolutely false. Anybody who’s been around more than a
few years can see through that. Instead of faking something, focus on
the results you do have. If you’re asked about weaknesses, be honest,
but positive. Answer the question, but redirect it to the strengths of
your business. Never make anything up. It’s a losing strategy.
5. Bring your business to life.
To
bridge the communication divide between women CEOs and venture
capitalists, find a way to show the emotional appeal of your product.
It’s one thing to use customer results or a customer quote as part of a
slide deck. But if you put a customer in front of them, or vice versa,
and can capture the customer’s emotional response and enthusiasm for
your product, it’s much more powerful.
If
you can’t get potential investors together with a live customer, use
video. I once heard Jennifer Fleiss, the co-founder of designer dress
rental service Rent the Runway, speak at a Harvard Business School
event. She was pitching to audiences of male venture capitalists, and
could not get them to understand the importance of the perfect dress.
She
assembled a focus group, delivered dresses to them and filmed their
reactions opening the boxes and trying on the dresses. Then it was no
longer a man talking about the product, or a woman talking about the
product. It was a customer talking about it, and that’s more powerful
than an entrepreneur of any gender pitching and saying something
investors have already heard 100 times. Granted, this was a pitch for a
product many venture capitalists would expect from a woman CEO, but this
strategy can be used effectively for almost any product.
Get out and pitch!
These
are lessons I learned knocking on doors and getting turned down many
times. During those times I took heart in knowing that Howard Schultz,
the founder of Starbucks, was turned down 217 times before finally
securing funding.
Now,
after years of pitching, and most importantly, years of achieving
really good customer results, we’ve earned the right to choose our
investors. That’s a satisfying place to be, but realize no matter what
you look like, in the beginning you’re going to get turned down a lot.
That’s just part of the process for men and for women, because venture
capitalists are not looking for reasons to invest. They’re looking for
reasons not to invest.
No
one has ever come out and said, I’m not investing because you’re woman,
and they’ve never said the opposite either. I have no way of knowing
what part gender has played in my successes or failures, but I do know
that in the end I succeeded and you can too. In this process, we can
control the way we communicate, and we can control who we approach. We
can control getting customer results, we can control the way we present
those results and we can control how we handle rejection.
What
we can’t control is subconscious bias. We can adjust for it, but the
real long term solution is we need more women to get out there, raise
funds, and become investors themselves. I hope in another five years,
I’m looking at your plan!
No comments:
Post a Comment